This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to the FMPrepa platform — our website, apps, and all services we offer (exam practice, courses, study progress tracking, and related features). FMPrepa is the data controller for the personal data we collect through the platform. Our contact email for privacy matters is [email protected].
We collect information you provide and data we obtain from your use of the platform.
We use your data to: provide, operate, and improve the FMPrepa platform; track your study progress and exam scores; manage your account and preferences; communicate with you (e.g. confirmations, support, and important updates); serve relevant advertisements through Google AdSense; enforce our Terms and policies; protect security and prevent fraud; comply with legal obligations; and, where permitted, analyse usage to improve our services. We do not sell your personal data to third parties.
We may share your data: with service providers who assist us (hosting, analytics, payment processors, email delivery) under strict confidentiality; with advertising partners, including Google AdSense, who may use cookies and similar technologies to serve ads based on your prior visits to our site or other websites — for more information, see How Google uses data when you use our partners' sites or apps (https://www.google.com/policies/privacy/partners/); when required by law or to protect rights, safety, or property; or in connection with a merger, sale, or restructuring, with appropriate safeguards. We do not sell your personal data.
We retain your data for as long as your account is active or as needed to provide the services you use (e.g. study history, exam scores). We may retain certain data longer where required by law, for dispute resolution, or to enforce our agreements. When data is no longer needed, we delete or anonymise it in line with our retention practices.
We use technical and organisational measures to protect your data (e.g. encryption, access controls, secure infrastructure). No system is completely secure; we encourage you to use a strong password and to contact us at [email protected] if you suspect unauthorised access to your account.
Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request erasure; request restriction of processing; data portability; object to certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.
In accordance with Moroccan Law 09-08, personal data processing on our platform has been declared to the National Commission for the Control of Personal Data Protection (CNDP). Mandatory fields (e.g., Email, Password) must be filled to provide the service; failure to provide them prevents account creation.
Our services are not directed at children under the age required by local law (typically 16 or 13). We do not knowingly collect personal data from such children. If you believe we have collected data from a child, please contact us at [email protected] so we can delete it.
We may update this Privacy Policy from time to time. We will post the updated policy on our platform and, where required by law, notify you of material changes. Continued use of FMPrepa after changes constitutes acceptance of the updated policy.
Your privacy is important. Here’s how we handle your data:
